Policy Documents

Welcome to Ahangama Cabs. By using our website, you agree to the following policy documents. Please read them carefully.
Weligama Taxi & Shuttles Number 01

Weligama Taxi & Shuttles Number 01

What are Policy Documents?

When accepting online payments from customers, businesses must inform them about operational policies such as delivery periods, returns and refunds, and handling of personal data. Policy documents are displayed on websites or apps to present these policies clearly and transparently.

Required Policy Documents

The following documents should be clearly displayed on your website or application for customer reference:
  • Refund Policy
  • Privacy Policy
  • Terms & Conditions

Compliance Requirement

Payment gateway activation (e.g., PayHere) may be rejected by partner banks if these policies are not properly displayed on your website. Policies should be accessible via separate pages with links available on your main landing page.

Refund Policy

Thank you for booking with ahangamacabs.com. We value customer satisfaction and aim to provide reliable transportation services. If you are not fully satisfied with your booking, we are here to help.ReturnsService cancellations are accepted within 48 hours prior to the scheduled service date. Eligibility depends on service status and booking conditions.RefundsOnce cancellation eligibility is confirmed, refunds will be issued to the original payment method. Processing time depends on payment provider policies.ExchangesBookings may be rescheduled subject to availability. Please contact our support team at least 48 hours in advance for assistance.Non-Refundable Services
  • Completed services
  • Last-minute cancellations
  • Custom itinerary bookings
Damaged or Service IssuesIf service quality issues arise, contact us immediately so we can arrange a suitable resolution.Processing TimeApproved refunds are typically processed within 7 business days.Contact UsFor refund inquiries, contact us via email or phone listed on our website.